Mr Arnold has more than 20 years' experience in online information. In addition to helping develop ABI/INFORM, Business Dateline, and the General Business File, he was one of the founders of The Point (Top 5% of the Internet). He provides professional services to organizations worldwide. He is the author of five books and more than 40 journal articles. He is involved with several Internet-centric search-and-retrieval services including Talavara and Kendara as well as a major initiative for the health care industry. Most recently he was involved in the planning of President Clinton's new Web portal for U.S. government information.