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Profile
Charles Laughlin
SVP & Program Director
The Kelsey Group
Charles applies the skills he developed as a reporter and editor to the daily tasks of helping TKG clients understand what is happening in the world of Yellow Pages and offering insights into where the business is moving.
Since becoming program director of The Kelsey Report®, TKG's flagship Continuous Advisory Service, Charles has expanded the scope of the program from an exclusive focus on new technologies for directory publishers to a broader look at how Yellow Pages is competing in the media marketplace — both analog and digital.
Charles began his career as a police reporter with the City News Bureau of Chicago, the training ground of Chicago's journalism pantheon, including Mike Royko and Seymour Hersh. He later worked at a series of local news organizations, including the Pulitzer and Copley newspaper chains.
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