SurfAid Analytics is an IBM On Demand service offering that helps Web site owners understand the behavior of their visitors. By providing accurate, timely and actionable data in easy to understand reports, SurfAid provides the business intelligence organizations need to improve their site effectiveness and visitor satisfaction. SurfAid is unparalleled in its ability to integrate data from virtually any customer touch point, providing a comprehensive view of visitors' total online experience. Since 1997, SurfAid has been providing a level of detail and customization unmatched in the industry. Dedicated, highly knowledgeable Account Managers provide trusted advice and counsel to clients, including many Fortune 500 and international businesses. Built upon IBM's proven, robust technologies, SurfAid continues to match the pace of our client's rapidly increasing Web site complexities.